Sustainability is essential to the well-being of humanity and has become integral to how businesses are run. Following Acer’s inaugural year of sustainable development in 2006, we have comprehensively and thoroughly reviewed our actions for achieving sustainable development. By means of incorporating sustainable practices into our business operations, and participating in global initiatives, we have demonstrated our commitment and determination to achieve greater corporate responsibility and promote sustainable development worldwide.
Sustainability presents Acer and its customers with many potential opportunities. We believe that Acer’s products and services have enabled the world to gain access to opportunities in sustainable development. By providing advanced ICT solutions, Acer seeks to demonstrate leadership in a proactive manner and break barriers between people and technology.
Building a Responsible and Sustainable Brand
Acer is dedicated to developing a comprehensive strategy for being a sustainable brand, based on its mission and internal consensus. Our effort to practice corporate responsibility and ingraining it into all aspects of Acer’s operations is unwavering. We believe doing so will bring new opportunities, drive innovation, demonstrate smart business sense and etch sustainability-minded thinking into Acer’s culture.
Acer takes concrete steps toward improving sustainability from a top-down process, and is committed to being a global brand that values corporate responsibility. We recognize our power to influence and engage our suppliers for improving the resource efficiency of our products and services. We continuously create value by integrating sustainability into business operations, transforming our unique understanding of business and sustainability into a comprehensive selection of innovative solutions.
Corporate Responsibility Policy and Strategy
In addition to the pursuit of business growth, Acer endeavors to give back to the community for a robust corporate development, only through which can we achieve sustainable growth. Thus, we are committed to working with our business partners in furthering our R&D and finding a way to operate that not only meets the needs of today, but more importantly, causes no harm to future generations. We spare no efforts in ensuring the well-being of our employees and shareholders, while also allowing our consumers to enjoy the latest technology. At the same time, we are devoting ever more energy into endeavors concerning environmental protection, safeguarding human rights, supplier management, community interaction, social welfare, and other issues.
We define Acer's corporate sustainability as "a successful global IT company that achieves in triple-bottom line, i.e., outstanding balanced performance in economy, environment and society", thus pursuing financial growth, environmental protection and social advancement as Acer actively works to fulfill its CSR.
Acer’s Corporate Responsibility Policy states:
We decided to focus our sustainable actions on Energy and Climate Change, Green Products, Recycling, Supply Chain Management, Disclosure and Communication.
We are committed to: Meeting the Electronic Industry Code of Conduct (EICC CoC) to achieve global standards on human and labor rights; Achieving more constructive internal and external communications based on an open door policy for learning by sharing; Taking proactive measures on the restriction of hazardous substances in producing of green products; Taking actions in ensuring the Individual Producer Responsibility (IPR); Supporting global efforts to effectively reduce greenhouse gas emissions and negotiate a sound climate policy framework.
Since 2008, Acer established the Corporate Sustainability Office (CSO) as an establishment directly in charge of Acer Group’s CSR affairs, promoting campaigns on companywide sustainability issues, and communicating with stakeholders.
Acer formally entered a strategic CSR phase in 2011 by setting up a Global Corporate Social Responsibility Committee (GCSRC) to expand the scope of the Company's internal CSR governance system. We proposed four major orientations —environment, society, governance, and communication (ESGC).
In 2015, Acer’s corporate responsibility efforts entered the value creation phase. We have reviewed the overall environment and the expectations of our stakeholders to plan strategy in terms of corporate responsibility implementation over the coming decade. We hope this will further deepen the integration of the organization and the overall value chain, gradually building toward strong governance and innovation development goals that serve as a model for the industry. In September 2015, the United Nations officially published the Sustainable Development Goals (SDGs), covering 17 goals and 169 targets across the major sustainable development challenges and issues faced by humanity. In response to the SDGs and in order to provide better solutions for people's lifestyles and development, Acer began planning how to link our technology, products, and services with the SDGs; laying out a business development strategy; and looking at how we can continue employing our core competencies to address the needs of society.
Key Areas of Acer Strategic CSR—E (Environment), S (Society), G (Governance), C (Communication)
Timeline of Acer’s Corporate Responsibility Efforts and Achievements
Corporate Responsibility Governance
In 2011, Acer established the Global Corporate Social Responsibility Committee (GCSRC).The members of the GCSRC are drawn from senior management in major business units, functional units, and regional offices. In order to effectively liaise and integrate with all overseas bases worldwide, we have established Regional Office (RO) CSR executive secretarial positions to represent the regions at Committee meetings. The Global Corporate Social Responsibility Committee holds regular meetings focused on sustainability in the company's various global locations and internal departments.
We have hosted the Global Corporate Social Responsibility Committee (GCSRC) since 2012, in the hopes of using global CSR organization to define CSR risks and opportunities, as well as to assess CSR performance. Through building a global consensus on CSR and sharing experiences, we expect to be able to improve the performance of Acer's own CSR mechanisms.
GCSRC meetings were held in March and October of 2013, the main topics of which were the setting of CSR key performance indicators (KPI) and the related driving of organizations to innovate in comprehensive CSR management. According to the resolutions of those meetings, the basic principles of setting such KPIs should continue to be focused on reducing carbon emissions and improving in international standings for such, as well as working with CSR data points to develop appropriate working goals. Other key topics discussed including tracking 2012 CSR implementation performance, identifying CSR risks for 2013 and proposing responses, setting 2014 CSR budgets and programs, and drafting principles for engagement with local stakeholders by subsidiaries and affiliates in various countries.
Since 2014, in line with the company’s business strategy, Acer undertook organizational adjustments which resulted in a constant changing in the membership of the GCSRC, and, as a result, suspending meetings of the GCSRC in 2014 and 2015. We have continued to communicate regarding issues of corporate responsibility governance through the established channels, continuing to push forward on decided items and to deepen corporate responsibility governance in the company. Such efforts have included:
The Corporate Sustainability Office is Acer’s specialist unit committed to corporate responsibility. Led by the Corporate Sustainability Officer, its primary responsibility is managing economic, environmental, and social issues. Reporting directly to the chairman of the board, the office also regularly provides reports to the GCSRC regarding trends, influence, and performance with regard to these issues. The Corporate Sustainability Office plays an important role in as a communications bridge between the various working groups and the GCSRC, helping working groups and the CSR teams at the regional offices implement the CSR agenda. Acer takes a proactive attitude to reviewing and promoting important sustainability issues and strives to incorporate sustainable development policies into daily operations.
Governance Structure of Acer Corporate Responsibility
Standards of Business Conduct
Our vision of becoming a hardware + software + service company that creates shared values and establishes interests-balanced industrial ecosystems, can become a reality when all of us contribute to our mission of “Breaking the barriers between people and technology.”
Passion, user-centric, innovation, teamwork, balance of interests, and integrity are our core values, which compel us to consistently strive to create value by being pioneering, fast and effective. These core values also drive us to constantly deliver what customers want in an ethical and caring manner.
This is reflected in all that we do, in every decision and every action taken by each and every one of us. We continue to build on our reputation for trust, integrity and honesty, both internally and externally, by embracing people, diversity and different culture. As a responsible corporate citizen, we respect human rights, involve ourselves with local communities as well as comply with laws, environmental regulations, ethics, safety standards and social norms.
We believe in turning slogans into reality by demonstrating our actions through our core values. Inspired by these values, we have formulated a Standards of Business Conduct (SBC) document to guide us on how we interact with each other, our customers, our business partners, our shareholders and the communities where the Acer Group does business.
The reputation and success of the Acer Group depends on the individual and collective integrity of each one of us. Adherence to the guidance in this document is required by all Acer Group employees around the world. Its implementation is monitored rigorously and managers are held accountable for ensuring that all employees are aware of these principles and abide by them.