Sustainability is essential to the well-being of humanity and has become integral to how businesses are run. Following Acer’s inaugural year of sustainable development in 2006, we have comprehensively and thoroughly reviewed our actions for achieving sustainable development. By means of incorporating sustainable practices into our business operations, and participating in global initiatives, we have demonstrated our commitment and determination to achieve greater corporate responsibility and promote sustainable development worldwide.
Sustainability presents Acer and its customers with many potential opportunities. We believe that Acer’s products and services have enabled the world to gain access to opportunities in sustainable development. By providing advanced ICT solutions, Acer seeks to demonstrate leadership in a proactive manner and break barriers between people and technology.
Building a Responsible and Sustainable Brand
Acer is dedicated to developing a comprehensive strategy for being a sustainable brand, based on its mission and internal consensus. Our effort to practice corporate responsibility and ingraining it into all aspects of Acer’s operations is unwavering. We believe doing so will bring new opportunities, drive innovation, demonstrate smart business sense and etch sustainability-minded thinking into Acer’s culture.
Acer takes concrete steps toward improving sustainability from a top-down process, and is committed to being a global brand that values corporate responsibility. We recognize our power to influence and engage our suppliers for improving the resource efficiency of our products and services. We continuously create value by integrating sustainability into business operations, transforming our unique understanding of business and sustainability into a comprehensive selection of innovative solutions.
Corporate Responsibility Policy and Strategy
Acer Responsible Corporate Development Strategy
In addition to the pursuit of business growth, Acer endeavors to give back to the community for a robust corporate development, only through which can we achieve sustainable growth. Thus, we are committed to working with our business partners in furthering our R&D and finding a way to operate that not only meets the needs of today, but more importantly, causes no harm to future generations. We spare no efforts in ensuring the well-being of our employees and shareholders, while also allowing our consumers to enjoy the latest technology. At the same time, we are devoting ever more energy into endeavors concerning environmental protection, safeguarding human rights, supplier management, community interaction, social welfare, and other issues.
We define Acer's corporate sustainability as "a successful global IT company that achieves in triple-bottom line, i.e., outstanding balanced performance in economy, environment and society", thus pursuing financial growth, environmental protection and social advancement as Acer actively works to fulfill its CSR.
In 2015, Acer’s corporate responsibility efforts entered the value creation phase. We have reviewed the overall environment and the expectations of our stakeholders to plan Acer policy in terms of CR promotion over the coming decade. We hope this will further deepen the integration of the organization and the overall value chain, gradually building toward strong governance and innovation development goals that serve as a model for the industry.
Coming to a close in 2024, Acer’s 10-year sustainable development strategy is focused on three main areas. In 2016, our value creation efforts have in line with this strategy, also begun to show concrete results.
Strengthening non-financial performance—Social return on investment
In 2016, we incorporated social return on investment (SROI) into our calculations of non-financial performance with regard to our social care plans. In this way, we can optimize our investment in social resources and deepen our sustainability strategy, maximizing our impact. For details on the results. We intend to continue incorporating social return on investment and expanding our non-financial performance into the future, demonstrating our long-term investment in values.
Leading innovation through products and services, combining low-carbon and sustainable technological innovations, and developing a new green economy
Responding to the UN Sustainable Development Goals
The United Nations’ Sustainable Development Goals (SDGs) are important guides for global sustainable development and are closely tied to the overall development and lifestyle of humankind. In our technologies, products, and services, we take active steps to be in line with the SDGs and to continue to put our core competencies to use to respond to society’s needs. In 2016, we took action toward eight particular SDGs.
Into the future, we will continue to invest in solutions pertaining to the United Nations Sustainable Development Goals, guiding innovation and realizing our blueprint for a sustainable Acer through technology, products, and services.
Establishing a model of sustainability, harnessing our influence, and helping the overall industry progress toward greater environmental, social, and economic benefits
Developments in the technology industry have a far-reaching impact, and so founder Stan Shih has committed himself to creating a new vision for Taiwan’s future—becoming “Si-innovation Island,” home to a new “Si-vilization” that comprehensively spurs on Taiwan’s economic development and industrial transformation, giving a new generation of Taiwanese youth new options. Creating a “Si-vilized Smart City” is the flagship project of this effort, involving working with the government to create a smart city that fits with modern citizens’ needs. By driving market development like this, we can also drive innovation and its application, laying the foundations for a Si-vilization that creates new, greater value for Taiwan in the future.
The BeingNet Alliance was founded in 2015, with Acer Group founder Stan Shih bringing together ties throughout the industry, including Stan’s Foundation, Acer, and related industrial partners. Unlike other industry-led alliances of upstream and downstream, the BeingNet Alliance follows the blueprint laid out by the Wangdao philosophy, aiming to create a Wangdao-oriented industrial environment and use new user models of the future as the starting point for new innovations. The alliance is also focused on observing industrial demand for intelligence and value creation, and on bringing together resources, technology, and wisdom from across fields.
In 2016, the alliance signed cooperative agreements with a number of partners, using a tightly integrated vertical model of task distribution to accelerate the creation of end-to-end solutions for agriculture and healthcare. Acer will continue to exercise its influence through the BeingNet Alliance and other cross-industry cooperative efforts, bringing together resources to create a “virtual national team” to help replicate their domestic success on the international stage while also creating sustainable value for Taiwanese industry.
Promoting Ongoing Exchange between Academia and Industry
Acer works with academia and other businesses to address the opportunities inherent in resource sustainability by holding conferences to promote exchange and through deepening industry-supply chain action and abilities regarding international sustainability. For more information.
Acer Corporate Responsibility Policy
Timeline of Acer’s Corporate Responsibility Efforts and Achievements
Corporate Responsibility Governance
In 2011, Acer established the Global Corporate Social Responsibility Committee (GCSRC).The members of the GCSRC are drawn from senior management in major business units, functional units, and regional offices. In order to effectively liaise and integrate with all overseas bases worldwide, we have established Regional Office (RO) CSR executive secretarial positions to represent the regions at Committee meetings. The Global Corporate Social Responsibility Committee holds regular meetings focused on sustainability in the company's various global locations and internal departments.
We have hosted the Global Corporate Social Responsibility Committee (GCSRC) since 2012, in the hopes of using global CSR organization to define CSR risks and opportunities, as well as to assess CSR performance. Through building a global consensus on CSR and sharing experiences, we expect to be able to improve the performance of Acer's own CSR mechanisms.
GCSRC meetings were held in March and October of 2013, the main topics of which were the setting of CSR key performance indicators (KPI) and the related driving of organizations to innovate in comprehensive CSR management. According to the resolutions of those meetings, the basic principles of setting such KPIs should continue to be focused on reducing carbon emissions and improving in international standings for such, as well as working with CSR data points to develop appropriate working goals. Other key topics discussed including tracking 2012 CSR implementation performance, identifying CSR risks for 2013 and proposing responses, setting 2014 CSR budgets and programs, and drafting principles for engagement with local stakeholders by subsidiaries and affiliates in various countries.
Since 2014, in line with the company’s business strategy, Acer undertook organizational adjustments which resulted in a constant changing in the membership of the GCSRC, and, as a result, suspending meetings of the GCSRC in 2014 and 2015. We have continued to communicate regarding issues of corporate responsibility governance through the established channels, continuing to push forward on decided items and to deepen corporate responsibility governance in the company. Such efforts have included:
The Corporate Sustainability Office is Acer’s specialist unit committed to corporate responsibility. Led by the Corporate Sustainability Officer, its primary responsibility is managing economic, environmental, and social issues. Reporting directly to the chairman of the board, the office also regularly provides reports to the GCSRC regarding trends, influence, and performance with regard to these issues. The Corporate Sustainability Office plays an important role in as a communications bridge between the various working groups and the GCSRC, helping working groups and the CSR teams at the regional offices implement the CSR agenda. Acer takes a proactive attitude to reviewing and promoting important sustainability issues and strives to incorporate sustainable development policies into daily operations.
Governance Structure of Acer Corporate Responsibility
Standards of Business Conduct
Our vision of becoming a hardware + software + service company that creates shared values and establishes interests-balanced industrial ecosystems, can become a reality when all of us contribute to our mission of “Breaking the barriers between people and technology.”
Passion, user-centric, innovation, teamwork, balance of interests, and integrity are our core values, which compel us to consistently strive to create value by being pioneering, fast and effective. These core values also drive us to constantly deliver what customers want in an ethical and caring manner.
This is reflected in all that we do, in every decision and every action taken by each and every one of us. We continue to build on our reputation for trust, integrity and honesty, both internally and externally, by embracing people, diversity and different culture. As a responsible corporate citizen, we respect human rights, involve ourselves with local communities as well as comply with laws, environmental regulations, ethics, safety standards and social norms.
We believe in turning slogans into reality by demonstrating our actions through our core values. Inspired by these values, we have formulated a Standards of Business Conduct (SBC) document to guide us on how we interact with each other, our customers, our business partners, our shareholders and the communities where the Acer Group does business.
The reputation and success of the Acer Group depends on the individual and collective integrity of each one of us. Adherence to the guidance in this document is required by all Acer Group employees around the world. Its implementation is monitored rigorously and managers are held accountable for ensuring that all employees are aware of these principles and abide by them.