We provide a variety of communication channels for staff, including annual employee satisfaction surveys that help us understand the organizational climate. We also conduct in-depth interviews on major issues and formulate improvement plans, hold activities for new staff to help us understand their needs and expectations through sharing sessions, and conduct exit interviews with departing staff to understand the reasons for their departure as a reference for organizational improvement and optimization. In addition, through internal announcements, staff can quickly keep up to date with a daily summary of news related to the Group. There is also the weekly Acer Good News, which helps them understand the overall development of the Company while also consolidating a sense of identity and honor among staff within the Group. The chairman has also expressed his gratitude to staff around the world for sticking to their posts during the pandemic through a video talk, as well as conveying the Company’s development strategy so that managers and staff are on the same page.
Effective two-way communications can further cement the unity and sense of identity among staff. At the same time, it helps further develop an organizational culture wherein the staff are respected and cared for, thus creating a win-win situation for both the Company and its staff.
Acer is committed to the principles of human rights, diversity, and equality of opportunity and rigorous in our compliance with legal requirements, including organizing regular labor-management meetings to establish smooth communication between employer and employees. We regularly communicate with labor representatives on business performance and future development goals/strategies; Labor representatives share their opinions and suggestions with the Company’s management team, establishing a positive relationship with staff, and thus creating a work environment of high participation.
Employee Representative Meetings, headed by the chairman and CEO, with unit general managers, top management from support units, and staff representatives in attendance focus on discussing and implement resolutions regarding operations management, work environment, and employees’ rights. In 2019, the following major resolutions were among those raised by Taiwan staff through Employee Representative Meetings. We have formulated and are carrying out improvement plans for each resolution.