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Message from the Chairman and CEO

Year 2020 was certainly a year like no other, the COVID-19 coronavirus turned into a pandemic that commanded great changes for people all over the world. Acer continued to evolve with the changes to the industry and lifestyles by pushing for innovation in existing businesses, while expanding to new territories and building up our resilience.

In the past year, our global operations have been working closely with public health authorities, taking actions to ensure the continuity of our business and the safety of employees. Today, our executive team continues to closely monitor the impact of the pandemic and focus on securing material supplies for production. With the close collaboration with our partners, Acer is demonstrating and building up the highest resilience to sustain and forge ahead during these times of uncertainty.

As social distancing, working from home, and online learning became the new norm, Acer’s focus was to ensure that our customers had access to our services and products to stay connected in their everyday life for work, study, friends, and family. In our product offerings, we expanded the application of antimicrobial solutions on several notebook models, and introduced air quality improvement solutions to further help our customers adapt to lifestyle changes.

Helping people stay connected during the current pandemic was the common objective in both Acer’s business operations and corporate responsibilities. Acer’s global CSR Project Awards, held for the fourth consecutive year, added a category to honor the initiatives that continued to exert their influence on social impacts during the pandemic, for example, helping students and small/medium businesses that were already disadvantaged to continue learning and functioning. These actions also respond to the United Nation’s SDG 4 of “quality education”” and SDG 8 of “decent work and economic growth”.

In addition, our subsidiary Acer e-Enabling Service Business developed an infection and antimicrobial resistance surveillance system in collaboration with Taiwan’s Centers for Disease Control. The system won the Global ICT Excellence Award for COVID-19 Best Industry Solution by WITSA (World Information Technology and Service Alliance), an encouraging sign that Acer’s efforts in building a smart public health system and applying technology to pandemic prevention is bearing fruit.

Acer’s Project Humanity, an initiative for employees to take action in protecting the environment in their everyday lives, expanded its scope of influence in 2020. We kicked off the next wave of the project to empower employees to make positive differences that directly apply to business operations. We even invited supply chain partners to join Project Humanity to make a difference together.

Our changing environment is causing extreme weather conditions all over the world, and the impact on businesses and societies is increasing day by day. As the net-zero carbon emission policies of various countries become increasingly clear, they also bring about the coexistence of more challenges and business opportunities. Based on Acer’s carbon reduction plan set in 2012, we successfully achieved our carbon reduction target in 2020. Next, we will define our actions for the use of renewable energy, and focus on new opportunities for low-carbon and smart societies. As a brand, we will initiate actions with our suppliers to build a resilient supply chain and provide low- carbon smart solutions.

As Acer continues to be recognized by global sustainability indices, I am pleased to share that for the first time we have been awarded with a Silver Class distinction in the S&P Global Sustainability Yearbook 2021, which features only the top ESG (environmental, social and governance) scoring companies. Our listing on three global indices are: the Dow Jones Sustainability Indices Emerging Markets Index for seven consecutive years, the MSCI ESG Leaders Indexes with “AA” rating for seven consecutive years, and the FTSE4Good Emerging Index for the fifth year. In addition, Acer was ranked among the “100 most sustainably managed companies in the world” by The Wall Street Journal from a study into 5,500 publically traded businesses.

Acer’s 2020 corporate responsibility report adheres to the GRI Standards for sustainability reporting, and continues to refer to the SASB reporting standards that focus on topics of matter to financial investors. In addition, it is aligned with the international disclosure framework, Task Force on Climate-related Financial Disclosure (TCFD), to report information on the financial implications associated with climate change. Acer will continue to communicate transparently and consistently, and work with our stakeholders to build a resilient company for a sustainable future.