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Human Rights Management

Acer believes that every employees deserves to be treated fairly and with dignity. We strive to protect the human rights and basic freedoms of our staff, providing equality of opportunity, protection of personal privacy, channels for the free and safe communication of opinions, and a safe, healthy working environment.

We established the Acer Group Human Rights Policy, extending the scope of human rights protections to suppliers, customers and partners. This policy recognizes and follows the UN Universal Declaration of Human Rights, the UN Global Compact, the International Labor Organization' Declaration of Fundamental Principles and Rights at Work, and local laws and regulations.

Acer's other human rights-related measures include:

  • Sexual Harassment: In order to protect gender equality and human dignity and provide a work environment free of sexual harassment and gender discrimination, the Taiwan region has specifically drawn up the Workplace Sexual Harassment Prevention Measures, Complaints, and Disciplinary Actions, clarifying complaints channels, operating procedures, and disciplinary regulations.
  • Right to Privacy: In the EMEA region, Acer has set out a Privacy Protection Design Policy and Information Protection Impact Assessment Policy; in Taiwan, we have put in place our Guidelines for Management of the Use of Personal Information in Promotional Activities, Guidelines for Interdepartmental Use of Personal Information, and Guidelines for Handling of Usage Rights for Personal Information by Relevant Parties.
  • Anti-Bribery and Corruption Policy: Acer is committed to good corporate practices, adopting a zero tolerance attitude toward bribery and corruption. In support of and response to international organizations and the anti-bribery and anti-corruption policies of the various nations, we have set out our own Anti-Bribery and Corruption Policy for Group members to follow.
     

Acer Human Rights Policy

Assessment of Potential Human Rights Issues

Assessing potential human rights issues is part of Acer’s risk management, with such issues identified, assessed, and discussed by members of the Risk Management Working Group. The responsible units then formulate, implement, and manage mitigation actions for issues so identified. Those who may primarily be impacted by human rights issues are our staff, suppliers, and customers. In 2019, identified risks encompassed areas including health & safety, gender equality, sexual harassment, child labor, forced labor, privacy & information security, freedom of association, conflict minerals, and student/intern workers.

Potential Impacts and Risks Relating to Human Rights with Mitigation Actions

Staff

Staff Workplace Health and Safety

Impact Assessment
.Health Checks
.ISO 45001 Audits

Management and Mitigation Action(s)
. Organizing Health Seminars
.Set up staff fitness center to encourage all staff to exercise more
.Establishing Nursing Hotline
.In response to the unfolding pandemic, we set up a global pandemic prevention website to communicate
response measures taken by the Company and information on pandemic prevention.
.Provision of Staff Assistance Program and Psychological Counseling Services
.Establishment of ISO 45001 Occupational Health and Safety Management Systems and receiving certification

Gender Equality

Impact Assessment
.Surveying of Male: Female Staff Ratio

Management and Mitigation Action(s)
.Continuing Improvement of Percentage of Female Managers and Senior Managers











Sexual Harassment

Impact Assessment
.Evaluation of Issue through Dedicated Sexual Harassment Reporting Line and Complaints Mechanism

Management and Mitigation Action(s)
. Implementation of Workplace Sexual Harassment Prevention Measures, Complaints, and Disciplinary Actions
. Clarifying complaints channels, operating procedures, and disciplinary regulations.
. Provision of Sexual Harassment Prevention Training Courses





Labor Relations

Impact Assessment
.Through Labor-Management Meetings with Staff Assessing Complaints Mechanism

Management and Mitigation Action(s)
.Holding Employee Representative Meetings to Effectively Solve Problems through Full Communication
.Conducting global Employee Engagement Surveys
















Privacy Rights

Impact Assessment
.Personal Information Inventories and Risk Assessments

Management and Mitigation Action(s)
.Implementing Security Exercises and Tests to Get a Clearer Picture of the Effectiveness of Information Protection Mechanisms
.Introducing ISO 27001 Information Security Management System Audit Operations
.Implementing Staff Information Security Education Courses
.In the EMEA region, Acer has put in place a Privacy Protection Design Policy and Information Protection Impact Assessment Policy;
.Also continued to hold training around the EU’s General Data Protection Regulation (GDPR)
.In Taiwan, we have put in place our Guidelines for Management of the Use of Personal Information in Promotional Activities, Guidelines for Interdepartmental Use of Personal Information, and Guidelines for Handling of Usage Rights for Personal Information by Relevant Parties

Anti-Bribery and Corruption

Impact Assessment
.System, process, and behavior audits

Management and Mitigation Action(s)
.Implement Anti-Bribery and Corruption Policy
.The audit unit will regularly audit the company’s control systems and processes to improve overall awareness and spot potential misconduct
.Set up a dedicated mailbox (whistleblower.acer@acer.com) for reports or complaints
.Provide Anti-Bribery and Corruption training courses













Freedom of Association

Impact Assessment
. Smooth Staff Communication Channels
. Staff Responses and Feedback

Management and Mitigation Action(s)
.In overseas operations, trade unions have been organized throughout Europe, Asia, and China to ensure that collective agreements are fully communicated to management.
.Conduct global Employee Engagement Surveys, analyze the results from multiple perspectives, and take necessary actions to improve (e.g., strengthen employee development through diverse online learning activities)


For more information, please refer to the “Human Rights Protection Education and Training” and “Diverse Communications Channels” sections

Suppliers

Conflict Minerals

Impact Assessment
.Conflict Minerals Due Diligence Surveys
. Reasonable Country of Origin Inquiry
. On-Site Audits
. Audit Improvement Reports

Management and Mitigation Action(s)
.Carrying out Conflict Minerals Due Diligence and Management
.Completing and Publishing Annual Responsible Minerals Report
.Participating in Responsible Minerals Initiative (RMI) and Public-Private Alliance for Responsible Minerals (PPA)
.Complying with OECD due diligence guidelines and building supply chain due diligence capabilities
.Seeking out due diligence opportunities and best practices

For more information, please refer to the “Responsible Sourcing of Minerals” section









Child Labor,Freedom of Association,Anti-discrimination,Forced Labor

Impact Assessment
.Supplier Declaration
.Vendor Risk Assessment
.On-Site Audits
.Corrective Reports

Management and Mitigation Action(s)
. On-Site Audits
. Corrective Action Verification
. Human rights training for suppliers and procurement staff
. Participating in Responsible Business Alliance (RBA) to gain insight into trends among international companies and practical experience of members
. In Supplier Communication Meetings, we promote and communicate our requirements regarding human rights issues like child labor, forced labor, and conflict minerals.
. Implementing Slavery and Human Trafficking Policy, Measures for Remedying Child Labor and Forced Labor, and Vendor Working Hours Policy
. Complying with, British Modern Slavery Act, Australia Modern Slavery Act, and California Transparency in Supply Chains Act
. Promoting to suppliers the Slavery and Human Trafficking Policy, Measures for Remedying Child Labor and Forced Labor, and Vendor Working Hours Policy

For more information, please see Chapter 4, Responsible Supply Chains

Student Workers and Interns,Health and Safety,Other (Overtime Hours, Wages, etc.)

Impact Assessment
.Supplier Declaration
.Vendor Risk Assessment
.On-Site Audits
.Corrective Reports

Management and Mitigation Action(s)
. On-Site Audits
. Corrective Action Verification
. Human rights training for suppliers and procurement staff
. Participating in Responsible Business Alliance (RBA) to gain insight into trends among international companies and practical experience of members
. In Supplier Communication Meetings, we promote and communicate our requirements regarding human rights issues like child labor, forced labor, and conflict minerals.
. Implementing Slavery and Human Trafficking Policy, Measures for Remedying Child Labor and Forced Labor, and Vendor Working Hours Policy
. Complying with, British Modern Slavery Act, Australia Modern Slavery Act, and California Transparency in Supply Chains Act
. Promoting to suppliers the Slavery and Human Trafficking Policy, Measures for Remedying Child Labor and Forced Labor, and Vendor Working Hours Policy

For more information, please see Chapter 4, Responsible Supply Chains

Customers

Privacy and Information Security

Impact Assessment
.Regularly Carrying Out Inventories and Risk Assessments of Information

Management and Mitigation Action(s)
.Implementing Security Exercises and Tests to Get a Clearer Picture of the Effectiveness of Employees and Protection Mechanisms.
.Implementing ISO 27001 Information Security Management System Audit Operations.
.Cyber liability insurance.
.Stick strictly to internal policies and rules.
.Employee training and education.