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Human Rights Management

Acer believes that every employees deserves to be treated fairly and with dignity. We strive to protect the human rights and basic freedoms of our staff, providing equality of opportunity, protection of personal privacy, channels for the free and safe communication of opinions, and a safe, healthy working environment.

We established the Acer Group Human Rights Policy, extending the scope of human rights protections to suppliers, customers and partners. This policy recognizes and follows the UN Universal Declaration of Human Rights, the UN Global Compact, the International Labor Organization' Declaration of Fundamental Principles and Rights at Work, and local laws and regulations.

Human Rights Policy

Assessment of Potential Human Rights Issues

Assessing potential human rights issues is part of Acer' risk management, with such issues identified, assessed, and discussed by members of the Risk Management Working Group. The responsible units then formulate, implement, and manage mitigation actions for issues so identified. Those who may primarily be impacted by human rights issues are our staff, suppliers, and customers. In 2018, identified issues encompassed areas including health & safety, gender equality, sexual harassment, child labor, privacy & information security, freedom of association, conflict minerals, and student/intern workers.
 

Potential Impacts and Risks Relating to Human Rights with Mitigation Actions

  • > Employees
    Employee Workplace Health and Safety
    Impact Assessment
    ‧ Health Checks
    ‧ OHSAS 18001 Audits
    Management and Mitigation Action(s)
    ‧ Organizing Health Seminars
    ‧ Establishing Nursing Hotline
    ‧ Provision of Staff Assistance Program and Psychological Counseling Services
    ‧ Establishment of OHSAS 18001 Occupational Health and Safety Management Syst

    Gender Equality
    Impact Assessment
    ‧ Surveying of Male : Female Staff Ratio
    Management and Mitigation Action(s)
    ‧ Continuing Improvement of Percentage of Female Managers and Senior Managers (29% and 25% respectively in 2018)
     
    Sexual Harassment
    Impact Assessment
    ‧ Evaluation of Issue through Dedicated Sexual Harassment Reporting Line and Grievance Mechanism
    Management and Mitigation Action(s)
    ‧ Drawing up of Workplace Sexual Harassment Prevention Measures, Complaints, and Disciplinary Actions Clarifying complaints channels, operating procedures, and disciplinary regulations.
    ‧ Provision of Sexual Harassment Prevention Training Courses

    Labor Relations 
    Impact Assessment
    ‧ Labor-Management Meetings Grievance Mechanism
    Management and Mitigation Action(s)
    ‧ Holding Employee Representative Meetings to Effectively Solve Problems through Full Communication Carrying out
    ‧ Employee Engagement Surveys

    Privacy
    Impact Assessment
    ‧ Personal Information Inventories and Risk Assessments
    Management and Mitigation Action(s)
    ‧ Implementing Security Exercises and Tests to Get a Clearer Picture of the Effectiveness of Information Protection Mechanisms.
    ‧ Introducing ISO 27001 Information Security Management System Audit Operations.
    ‧ Implementing Staff Information Security Education Courses

    Freedom of Association
    Impact Assessment
    ‧ Smooth Staff Communication Channels
    ‧ Staff Responses and Feedback
    Management and Mitigation Action(s)
    ‧ Implementing Human Rights Protection Education and Training.
    ‧ Organizing Quarterly Labor-Management Meetings to Establish Smooth Communication between Employer and Employees Provision of a Variety of Staff Communication Channels
  • > Suppliers
    Conflict Minerals
    Impact Assessment

    ‧ CMRT Survey
    ‧ On-Site Audits
    ‧ Corrective Action Reports
    Management and Mitigation Action(s)
    ‧ Carrying out Conflict Minerals Due Diligence
    ‧ Completing and Publishing Annual Responsible Minerals Report
    ‧ Participating in Responsible Minerals Initiative (RMI) and Public-Private Alliance for Responsible Minerals (PPA) 
     
    Child Labor
    Impact Assessment

    ‧ Vendor Risk Assessment
    ‧ On-Site Audits
    ‧ Corrective Action Reports
    Management and Mitigation Action(s)
    ‧ On-site Audit
    ‧ Corrective Action Verification
    ‧ Training of Suppliers
    ‧ Participating in Responsible Business Alliance (RBA)
     
    Forced Labor
    Impact Assessment
    ‧ Vendor Risk Assessment
    ‧ On-Site Audits
    ‧ Corrective Action Reports
    Management and Mitigation Action(s)
    ‧ On-site Audit
    ‧ Corrective Action Verification
    ‧ Training of Suppliers
    ‧ Participating in Responsible Business Alliance (RBA)
     
    Student Workers and Interns
    Impact Assessment
    ‧ Vendor Risk Assessment
    ‧ On-Site Audits
    ‧ Corrective Action Reports
    Management and Mitigation Action(s)
    ‧ On-site Audit
    ‧ Corrective Action Verification
    ‧ Training of Suppliers
    ‧ Participating in Responsible Business Alliance (RBA)
     
    Health and Safety
    Impact Assessment
    ‧ Vendor Risk Assessment
    ‧ On-Site Audits
    ‧ Corrective Action Reports
    Management and Mitigation Action(s)
    ‧ On-site Audit
    ‧ Corrective Action Verification
    ‧ Training of Suppliers
    ‧ Participating in Responsible Business Alliance (RBA)
     
    Other (Overtime, Wages, etc.)
    Impact Assessment
    ‧ Vendor Risk Assessment
    ‧ On-Site Audits
    ‧ Corrective Action Reports
    Management and Mitigation Action(s)
    ‧ On-site Audit
    ‧ Corrective Action Verification
    ‧ Training of Suppliers
    ‧ Participating in Responsible Business Alliance (RBA)
  • > Customers
    Privacy and Information Security
    Impact Assessment
    ‧ Regularly Carrying Out Inventories and Risk Assessments of Information
    Management and Mitigation Action(s)
    ‧ Implementing Security Exercises and Tests to Get a Clearer Picture of the Effectiveness of Employees and Protection Mechanisms.
    ‧ Introducing ISO 27001 Information Security Management System Audit Operations.

Human Rights Protection Education and Training

We conduct human rights education and training, and provide training courses on our Standards of Business Conduct, privacy, safe & healthy working environments, and sexual harassment prevention in order to create a friendly working environment of tolerance and respect. In 2018, Acer' global employees received training in human rights protection issues. The main training included:

 

Human Rights Protection Education and Training Participation and Hours