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CSR Performance Highlights

EnvironmentalEnvironmental

  • Renewable energy usage by information products business operations

  • Units of phthalate-free products across product lines shipped, valued at over US$1.6 billion

  • Annual solar power generation globally

  • Desktop Computer VX4660G

  • Shipped product units using post-consumer recycled plastics accounts for 17.9% of hardware revenue

SocialSocial

  • Total investment in global social philanthropy and community engagement

  • Beneficiaries of Acer social projects

  • Global community engagement investments as percentage of profits

  • Acer’s global investment in regional social projects

Supply chain managementSupply chain management

  • Second-tier suppliers to whom supplier management has been expanded

  • Critical suppliers that have set science-based targets (SBTs) for carbon reduction set

  • First-tier suppliers subjected to on-site audits

  • Percentage of smelters that meet third-party OECD Due Diligence Guidance

Corporate Governance

  • Percentage of staff who have completed information security education and training

  • Patents obtained globally

  • Obtained ISO 27001 Information Security Management Systems and ISO 27017/ ISO 27018 cloud security standards certification

  • Continue to strengthen corporate governance

Achievements and Recognitions

MSCI ESG Leaders Indexes

Chosen for the sixth consecutive year to join the MSCI Global Sustainability Indexes

Dow Jones Sustainability Emerging Markets Index

Chosen for the sixth consecutive year

MSCI ESG Rating

AA

Ecovadis CSR Rating

Gold

Taiwan Corporate Sustainability Awards (TCSA)

Received Platinum Award

Responsible Sourcing Network Evaluation

Ranked Strong

RobecoSAM Corporate Sustainability Assessment

Won Silver Class and Industry Mover Award

FTSE4Good Emerging Index

Chosen for inclusion in the FTSE4Good Emerging Index for the fourth consecutive year

FTSE4Good TIP Taiwan ESG Index

Chosen for the Taiwan ESG Index

Customer Service

Acer Spain and Acer France Receives Customer Service Award

Popular Computing Weekly

Received Best Service Brand award for 14th consecutive year from China’s Popular Computing Weekly

Top 100 Customer Satisfaction Companies

Acer Brazil was recognized the award

Buying Power Social Innovation Product and Service Procurement Award

2019 Corporate Health Responsibility Corporate Citizenship Evaluations

Taiwan Stock Exchange Corporate Governance Evaluations

Top6%-20% of listed companies