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Circular Economies and Product Life Cycle

Circular economies differ from the traditional linear economic model in shifting to a cradle-to-cradle circular model thatproduces no waste. We can accomplish the goals of circular economies through several possible business models, includingproduct sharing, products-as-services, repair and refurbishment, remanufacturing, by-products and industrial symbiosis,replacement of raw materials with renewable materials, and resource regeneration and recovery.

Acer's Model of Circular Economies

 

Acer employs the concept of circular economies and strives to reduce the impact of our products on the environment throughouttheir life cycles. We also actively seek out business models that decouple raw materials from profits. For example: In 2018, Acerpromoted the "Earth Project," a global recycling program,” working with distributors and recyclers to establish a cyclical productionmodel; In addition, to assess the circularity of our notebook packaging materials, we have worked with a research organization toimplement Material Circularity Indicator assessment . Through product design, we also strive to make products easier to repair andgive them a longer usable life, as we have with the Acer Predator 17.3. Or, for example, with our electric bicycle battery products, thesmart communication module allows users to get up-to-the-moment information on battery condition through an app, improvingbattery use efficiency. In addition, we also use post-consumer recycled plastics on some models, supporting the reuse of materialsthrough concrete actions in product manufacturing.

Earth Project: Circular Production Model

Acer established the “Earth Project” to promote global reuseand recycling in July 2018, starting in Taiwan. Acer reducesresource exploitation through recycling and reuse. At thesame time, in order to protect privacy, the risk of data leakageis also reduced via the physical destruction of storage devices;Net income received from recycling in Taiwan is used tosupport the Taipei Orphan Welfare Foundation with the hopethat more children who have lost their parents will be able toenjoy a good education. In this way, we support thesustainable development of society and the environment atthe same time.This project, Acer service centers around Taiwan andlong-term partners TsannKuen 3C and the Taipei OrphanWelfare Foundation have jointly offered 326 locationsnationwide for the recycling of waste batteries and discardedcellphones, tablets, and notebooks of any brand. At the end ofthe year, through the guidance and support of Taiwan'Environmental Protection Administration, these collectionpoints will be expanded to 5,000 7-Eleven stores acrossTaiwan. The public will apply for special recycling bags onlinefor the items, then deliver the tablet or notebook to a 7-Elevenstore for recycling. This is the first time that a brand hascollaborated with such a convenience store channel to givepeople the chance to recycle their electronic products throughthis more convenient channel.

To reduce exploitation of and dependence on raw materialsand move toward a circular economy, this pioneeringTaiwanese recycling activity works with professional recyclers.After the batteries have been sorted, lithium batteriesundergo extraction and manufacturing to form raw materialsfor new products, reducing exploitation of upstream rawmaterials. The remainder undergoes final processing in linewith detailed specifications of technologically outstandingTaiwanese processors to prevent waste from flowing to thirdworld countries and harming their land or people.

The Earth Project also provides environmental education through a vivid, touching story. In the story, the event ambassador "futuremonster" lands on Earth from outer space because his spaceship is running low on power and he needs to eat waste batteries andelectronics to recharge it and go home. "Future monster" also loves to help children and explore the world with them. The event'design was recognized in October with a Bronze Award in the Circular Economy Creative Competition from the Ministry of EconomicAffairs’ Industrial Development Bureau. In September, at the invitation of the Taiwanese and American EPAs, Acer participated in the8th International E-waste Management Network Workshop in Quezon City, Philippines. At the workshop, we shared our experiencesin industrial cooperation on issues such as circular economies and voluntary recycling. Governments and recycling companies fromseveral countries have expressed their appreciation of the "future monster" story, a vivid and touching tale that helps get childrenintroduced to recycling.

In 2018

Discarded cellphones, notebooks, and tablets of all brands numbered over 2,000 and waste dry cell batteries surpassed 2tons. Annual recycling grew threefold, reducing carbon emissions by an estimated 5.76 tons.

 

Circular Production Model

Green Product Policy

We carefully consider environmental factors in every stage of the product life cycle. This includes selecting materials during design, through packaging and shipping, to usage and recycling. We hope to work with consumers to reduce environmental impact.Our green product policy states:       

 

Acer Product Life Cycle Management

 

Green Design

Use of Post-Consumer Recycled Plastics

Acer not only supports the concept of resource recycling, but also actively strives to use post-consumer recycled plastics (PCR) in our products. At the same time, with regard to the materials that are most likely to create problems of pollution or occupational safety in the recycling process, we work with plastics manufacturers and upstream recyclers to conform to international standards of quality, environmental safety, occupational health and safety, and responsible recycling (R2), earning international export licenses and recycling service provision qualifications from local governments. When deciding on machinery and proportion of PCR plastics during the planning of products, we are careful in our selection of plastics suppliers; for products using post-consumer recycled plastics, we strive to stay as close as possible to the physical properties of our materials during formulation; in the design process, we focus on improving strength and reliability, and in product testing we have added stronger tests of strength, reliability, and lifespan to ensure product quality.This means that users can not only enjoy products made of quality recycled plastics, but also join Acer in supporting the use of reused or recycled materials.In 2018, we continued to use recycled plastics in commercial display units and all-in-one computers, including the B6, V6, B7, and V7 lines of commercial displays and our all-in-one desktop models. In addition, we have also included PCRs in material considerations in the design phase of our notebook computers, and anticipate that commercial Travel Mate series will be included in this in 2019 to strengthen our implementation of the concept of circular economy.

Raw Chemical Materials Management

In order to comply with regulatory requirements and customer standards, Acer integrates environmental and safety-relatedstandards into the product R&D stage, and through rigorous review processes, ensures that the production processes of suppliersare also in line with environmental and safety requirements. And to help users fully understand the safe use of Acer products andhow to properly recycle them, Acer includes explanations in product manuals and provides them for download on the Company'official website.

To protect the health and safety of users and reduce potential environmental risks, Acer strives for prudence in its management ofchemicals in raw materials. In addition to adhering to regulatory restrictions on the use of chemical substances, we also proactivelywork to meet the needs and demands of each regional market, including those environmental certifications that focus on the limiteduse and traceability of listed substances, e.g. Taiwan' Green Mark, China Environmental Labeling, the Electronic ProductEnvironmental Assessment Tool (EPEAT), and TCO Certification.

 

Chemical Management and Plans

Restricted Chemical Substances Management

Acer is strongly committed to the protection of human health and the conservation of the environment. As to uphold the spirit of the precautionary principle, we abide by all regulatory standards concerning particular chemical substances and demand our suppliers to follow the “Guidance of Restricted Substances in Products” established by Acer to ban or restrict to use chemical substances.

Precautionary Principle

We adopt the principle of early prevention, assessing all potential hazards and chemical substances that may impact the environment:
.Acer strictly forbids continued use of substances that have been confirmed by authorized appraisal agencies to cause irreversible damage to the ecosystem or human health.
.If current scientific technology is unable to confirm certain substances to cause irreversible effects, Acer proactively assesses whether it should continue using such substances.
.Until a safer, more suitable substance is made available in the future, Acer will continue to use the substitute. In the meantime, Acer will actively research and develop safer and more suitable substitutes.
.In the case of a dispute, Acer takes responsibility by proactively gathering and providing related proof.

Response to the European Union RoHS Directive

Since the European Union' (EU) promulgation of the RoHS directive, Acer has been monitoring its amendments and new process to ensure the compliance of the requirements.
From 3rd January 2013, RoHS recast (RoHS 2) Directive 2011/65/EU enlarges the product scope and introduces the conformity process in harmonization with CE marking methodology. And in 2015, EU commission publishes Directive (EU) 2015/863 to amend Annex II to EU RoHS 2 (Directive 2011/65/EU)to add 4 phthalates (DEHP, BBP, DBP and DIBP) onto the list of restricted substances from 22 July 2019 and our products are RoHS compliant.

Our Response to REACH

REACH (which stands for Registration, Evaluation, Authorization, and Restriction of Chemicals) is the name for the European Union' recent chemicals policy, contained in Regulation (EC) 1907/2006 which entered into force on June 1, 2007 (REACH Regulation). REACH places greater responsibility on industry to manage the risks that chemicals may pose to human health and the environment. Under the regulation, certain chemical substances, either by themselves, in compositions or in articles may not be manufactured or placed on the market within the European Union unless they have been registered in accordance with the relevant provisions where this is required. The REACH Regulation is based on the principle that it is for manufacturers, importers and downstream users to ensure that they manufacture, place on the market or, respectively, use such substances that do not adversely affect human health or the environment. Its provisions are underpinned by the precautionary principle which is consistent with Acer' concept for chemical substances management.

Restriction

Restrictions are an instrument to protect human health and the environment from unacceptable risks posed by chemicals. Restrictions are normally used to limit or ban the manufacture, placing on the market (including imports) or use of a substance, but can impose any relevant condition, such as requiring technical measures or specific labels.

A restriction may apply to any substance on its own, in a mixture or in an article, including those that do not require registration. Related substances restriction of REACH are also included in Acer standard“Guidance of Restricted Substances in Products” to be deployed in acer' supply chains.

Registration

Per paragraph 1 of article 7 of the regulation, any producer or importer of articles shall submit a registration to the European Chemicals Agency (“ECHA or Agency”) for any substance contained in those articles, if both the following conditions are met:
the substance is present in those articles in quantities totaling over 1 ton per producer or importer per year;
the substance is intended to be released under normal or reasonably foreseeable conditions of use.

Through the engagement and collaborated assessment between whole Acer' supply chains and industry consultants, it has been determined that our products do not release the substances under normal or reasonably foreseeable conditions of use. Therefore, Acer will not submit a registration to ECHA.

Notifications

Per paragraph 2 of article 7 of the regulation, any producer or importer of articles shall notify the Agency, in accordance with paragraph 4 of this Article, if a substance meets the criteria in Article 57 and is identified in accordance with Article 59(1), if both the following conditions are met:
the substance is present in those articles in quantities totaling over 1 ton per producer or importer per year;
the substance is present in those articles above a concentration of 0,1 % weight by weight (w/w).

On October 28, 2008, ECHA first listed 15 substances in the Candidate List of Substances of Very High Concern for authorization. The list of substances is updated regularly on ECHA' website. Substances that are included in the Candidate List have been identified as Substances of Very High Concern (SVHC). These substances may have very serious and often irreversible effects on human health and the environment. Substances on the Candidate List may subsequently become subject to authorization by decision of the European Commission. Acer keeps close attention on the new development of the SVHCs and the Authorization List.

ECHA recommended that seven chemical substances of very high concern should not be used without specific authorization on June 1, 2009, the list of substances is updated regularly on ECHA' website. Those listed substances may not be used within 42 to 48 months after the inclusion date. Acer will monitor further developments to provide necessary implementation measures with suppliers. Once certain substances are included in the "Authorization List," Acer will view them as restricted substances from such moment on and request suppliers to analyze the availability of alternatives and evaluate their risks, and the technical and economic feasibility of their substitution. For more information about REACH Authorisation List, please visit ECHA.

Based on Acer' proactive attitude for environmental protection, Acer manages hazardous substances beyond RoHS compliance and develops HSF management schemes following the precautionary principle. To fulfill such principle, we conducted a full inventory together with suppliers for SVHCs and disclose SVHCs over 0.1% (w/w) contained in acer products. Acer will keep working with supply chain to seek out any SVHCs contained in our products, and those containing more than 0.1% will be updated onto our website information accordingly.

Response to the European Union WEEE Directive

The European Waste Electrical and Electronic Equipment (WEEE) Directive entered into force on 13th August 2005, and its recast Directive 2012/19/EU re-classified all EEE products into 6 category from 15th August 2018. Meanwhile, in order to optimize re-use and recovery through product design, the whole life cycle of the product should be taken into account per Directive 2009/125/EC.

Symbol for the Marking of Electrical and Electronic Equipment

The WEEE Directive requires producers to mark electrical and electronic equipment put on the market after August 13, 2005 with a ’crossed-out wheeled bin’ symbol. This is for reminding consumers not to dispose of WEEE as unsorted municipal waste and to collect such WEEE separately. Please check local regulations for disposal of electronic products.

 

Ecodesign requirements for energy-related products (ErP)

Since 1st July 2014, the EU COMMISSION REGULATION (EU) No 617/2013 stipulate manufacturers of computers and computer servers, falling into its product scope, to provide technical documentation and make publicly available on free-access websites for the following information:
Product information
Power management and energy-saving performance
Noise emission
Mercury content
Battery replacement

To comply with the requirement of point 7, INFORMATION TO BE PROVIDED BY MANUFACTURERS, of Annex II of (EU) No. 617/2013, Acer provides technical documentation on free-access local website for all notebook, desktop, All-in-One PC, and tablet computer subject to the regulatory product scope for European market.

Requirements of European Union Battery Directive

The Directive of Batteries and Accumulators and Waste Batteries and Accumulators (2006/66/EC) and its amendment 2013/56/EU to restrict the use of 0.0005 % of mercury by weight and 0.002% of cadmium by weight.

Symbols for batteries, accumulators and battery packs

The symbol indicating ‘separate collection’ for all batteries and accumulators shall be the crossed-out wheeled bin shown below. It is to remind consumers not to dispose waste batteries and accumulators together with municipal waste.

 

Symbols for batteries, accumulators and battery packs for separate collection

All batteries, accumulators or bottom cells that contain mercury more than 0.0005%, cadmium more than 0.002% or lead more than 0.004% shall be labeled with the chemical symbols of the heavy metals (Hg, Cd, or Pb) under the crossed-out wheeled bin symbols.

Requirements of European Union Packaging and Packaging Waste Directive

To harmonize national measures concerning the management of packaging and packaging waste by member states and to prevent or reduce its impact on the environment, Directive 94/62/EC was adopted. On 7th February 2013, Directive 2013/2/EU to clearly illustrate the definition of packaging by expanding the list of illustrative examples.

The latest amendment Directive (EU) 2015/720 was published on 29th April 2015 to amend Directive 94/62/EC as regards reducing the consumption of lightweight plastic carrier bags. Whereas the sum of concentration levels of lead, cadmium, mercury and hexavalent chromium present in packaging or packaging components shall not exceed 100ppm remain unchanged.

 

Hazardous Substance Free Plan (HSF Plan)

We believe that the green product design should contain three key elements – materials, energy and recycling – to develop product with life cycle thinking. Therefore, we work in coordination with international mandates, stakeholders and customers to conduct environmentally friendly designs and maximize eco-effectiveness. Based on the precautionary principle and the Individual Producer Responsibility (IPR), we have started the first phase of the Hazardous Substance Free (HSF) plan for PVC, BFR and phthalates to alleviate the hazardous problems of waste electronics in recycling stage globally. The key factors for alternative substances is that they must not detrimentally influence new product quality, safety, reliability, and they must not endanger human health or pose worse environmental impacts.

We are striving to reach the target of prohibiting the use of PVC (polyvinyl chloride), BFRs (brominated flame retardants) in all newly personal and mobile computing products by working with partners and suppliers. Since its inception from 2005, the HSF Plan has completed a number of programs. After HSF pilot runs for many products, most technical problems have been solved; therefore, many HSF products (with BFRs-free PWBs and casings) have been produced and launched to the market. When technologies were ready for a total phasing in of PVC/ BFRs-free models in 2009, most key component suppliers delayed because the market and the other major brand companies extended their schedule for phasing in, the suppliers would not phase in without additional cost. This change was far beyond our expectation and interrupted Acer' commitments to phase in PVC/ BFRs-free products. Nevertheless, Acer is still trying to increase PVC/BFRs-free products within business tolerance.

As such, Acer hopes that influential regulations can help to restrict PVC/BFRs; the EU directive RoHS might be the most important one. Regulations to prohibit halogen containing products are now critical. If such a regulation can be predicted, the supply chain and the market will go for non-halogen products before the effective date of regulation. This is the quick solution for widely accepted halogen-free products and for the problem that Acer encountered. To aggressively support organo-Cl/Br-free version of RoHS 2.0 revision, Acer attended the Symposium on Global ICT Environmental Initiatives held by Intel and iNEMI in Brussels on October 27-28, 2009. In November 2009, Acer visited Brussels to attend the meeting of organo-Cl/Br-free RoHS version 2.0 and conference of Greening Consumer Electronics-from Hazardous Material to Sustainable Solution. In April 2010, Acer again visited Brussels to attend a meeting with the Committee on the Environment, Public Health and Food Safety, in concern with the development of organo-Cl/Br-free RoHS version 2.0. We discussed Acer' determination to support the organo-Cl/Br-free RoHS version with key EU personnel during the visits. In May 2010, Acer and environmental organizations sent position statements to MEPs and members of the Council of the EU, urging them to restrict more hazardous substances in electronic products in 2015 to avoid more global dioxin formation. Acer will keep evaluating the possibility to join other meetings or groups to support the organo-Cl/Br free RoHS.

HSF Products

In order to comply with regulatory requirements and customer standards, Acer integrates environmental and safety-related standards into the product R&D stage, and through rigorous review processes, ensures that the production processes of suppliers are also in line with environmental and safety requirements. And to help users fully understand the safe use of Acer products and how to properly recycle them, Acer includes explanations in product manuals and provides them for download on the company' official website.

To protect the health and safety of users and reduce potential environmental risks, Acer strives for prudence in its management of chemicals in materials. In addition to adhering to regulatory restrictions on the use of chemical substances, we also proactively work to meet the needs and demands of each regional market, including those environmental certifications that focus on the limited use and traceability of substances, e.g. Taiwan Green Mark, China Environmental Labeling, the Electronic Product Environmental Assessment Tool (EPEAT), and TCO Certification.

We pay close attention to international environmental law and have taken the initiative in managing chemical substances that may pose a threat to human health or the environment. Since 2009, we have continued to voluntarily promote the production of notebooks, desktops, displays, and smartphones that do not include polyvinyl chlorides (PVCs) or brominated flame retardants (BFRs), as well as continuing to move forward on dehalogenization. In 2012, we added to our product environmental safety specifications limiting the use of seven phthalates that could potentially have an impact on human health; in 2013, we added two further phthalate limits, as well as completing surveys into the use of five chemical substances - beryllium, antimony, arsenic, selenium, and bismuth - in our notebook computers. In 2015, we added further restrictions, introducing limits on the use of two more phthalates, along with sulfur and red phosphorus.

In 2014, together with the Canada Gov. Gazette (Vol. 147, No. 28 - July 13, 2013), Acer completed a survey on the usage of phthalates, learning that although only a portion of phthalates are prohibited by law, there remain potential environmental risks in the usage of other phthalates. In response, Acer included “Phthalate Usage Disclosure” as a new item for assessment in the Supplier CSR Scorecard since 2014 Dec., encouraging suppliers to give priority to materials not containing phthalates and thus helping promote the de-phthalatization of our products.

In 2016, we not only continued our supplier CSR scorecards, Phthalate Usage Disclosure evaluations, encouragement of all suppliers to prioritize the use of phthalate-free raw materials, and promotion of a move to phthalate-free products, but also added a new survey for the use of prohibited and restricted chemical substances in products. After collecting information on substances of concern to suppliers and to domestic and foreign stakeholders, we commenced preparation of the drafting of a table of chemical substances banned or restricted by Acer in the production processes of suppliers, further improving the non-toxicity of our production operations.

Restricted Substances in Products

Banned substances
The use of the substances listed in the following table is strictly prohibited in any of the products (including product packaging and parts):
.Banned substances

Restricted substances
According to the current company policy, the content of the substances listed in the following table shall not exceed the threshold limit:
.Restricted substances

Disclosure substances
The specific substance content in all future products shall confine within threshold limits. At this stage, suppliers should disclose the concentration and which parts used. Substances listed in the following table are handled based on prevention principles. They are placed on a disclosure substance list for review from which a schedule is then drawn up for phasing out their use. The execution of the schedule then proceeds with verification, technological analysis and substitute material testing according to the HSF plan. Testing is conducted to determine whether any substitute technology will influence the quality, safety and reliability of finished products as well as to determine any possible adverse effects on human health or the environment.
.Disclosure substances

 

Product Packaging and Transportation

Product Packaging

Product Packaging Policy and principles
We launched the “Sustainable Paper and Packaging Policy” in 2012 in order to enhance the sustainability of global forest ecosystems. Acer understands that deforestation will cause serious impact to the ecosystem stability and we recognize and appreciate the efforts that undertaken to protect biodiversity. Acer prohibits all business relationships with suppliers that are involved in deforestation and illegal logging. We only permit the sourcing of supplies from non-controversial sources and responsibly managed forests.

Acer incorporates the below principles to strengthen the responsibility of our products, as well as Acer office, commercial printing, and also seeks to encourage our suppliers to adopt the same principles to promote the conservation effects of the whole value chain:
.Obtain raw materials from legal sources. Suppliers shall not violate forest conservation laws or being involved in illegal practices in the nations and regions where they conduct business.
.Maximize the use of eco-friendly paper products in all operations, including the use of recycled content, recyclable, and renewable materials with the goal of achieving a low environmental impact throughout the entire life cycle.
.Minimize the consumption of paper products containing virgin wood fiber.

Green Packaging Policy

 

Reduction in Design
Out of a desire to cherish the resources we have available, Acer has since 2016 been planning reductions in the size of product boxes and scale of packaging. In 2017, we launched all new desktop computer chassis and new interior structure for boxes, making more efficient use of the space and streamlining product appearance and size. These shells effectively reduce the amount of iron, plastic, and cardboard used. They continued to be used in 2018, and shipments of this reduced-weight packaging grew to 21% of total desktop shipments. We expect that the proportion of such shipments will continue to increase, reaching 30% in 2019.

 

Use of recycled materials
The vast majority of product packaging becomes waste after it has finished its job of protecting the product(s) within. Acer carefully considers the materials we use in our packaging, with packaging design emphasizing recyclability and making use of easily recyclable materials a priority. In 2018, some 8% of all desktop computers shipped used molded pulp or folded paper packaging.

On top of this, all of the posters included with products are produced with Forest Stewardship Council certified paper, while all printing uses environmentally friendly water-based and soy inks.

 

Improving Product Shipping Efficiency

Every day, tens of thousands of Acer products make their way to consumers’ hands. Acer strives to reduce the volume and weight of our packaging, thus improving transportation efficiency and reducing the fuel consumed in the course of transport. This helps further reduce the carbon emissions generated during transport, while also reducing the overall cost of that transport. We have reduced CO2 emissions through the principles outlined below.

Changing Shipping Modes and Improving Supply Chain Management
We have reduced the amount of air shipping used and increased the percentage of maritime and rail shipping each year; compared with 2017, in 201 the achievement we accomplished a 2% reduction in global air shipping, an increase of 2% in maritime shipping, and a 1% increase inrail shipping.

We continue to work with logistics partners, changing logistics management for our notebook computers in 2018 by eliminating the need for containers to be picked up at our production base in Chongqing, thus reducing the number of empty containers shipped to Chongqing via any mode of transportation for a saving of approximately US$2.47 million. At the same time, through this change in model, we additionally optimized truck loading rate, transporting 86% of our 20-foot container shipments to Shenzhen by LTL shipping (saving 492 trips and over 1,600 kilometers), saving about US$579,000 in transportation costs and 283.77 tons of carbon emissions.

 

Product Environmental Information

Providing environmental information about products is a responsibility that all corporations must assume. The primary objective is to keep consumers informed about environmental information regarding the products they purchase.

ENERGY STAR

As part of our commitment to energy conservation, carbon reduction and sustainability, Acer has always focused on the energy-saving design of our products. ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency.

 

Among ENERGY STAR specifications, those related to Acer products are computers (including laptops, desktops and all-in-one PCs) and displays. Please visit Energy Star official site to learn more and updated details for Acer products which has earned ENERGY STAR.

EPEAT

Manufacturers register products in EPEAT based on the devices’ ability to meet certain required and optional criteriathat address the full product lifecycle, from design and production to energy use and recycling. Bronze-rated products meet all of the required criteria in their category. Silver-rated products meet all of the required criteria and at least 50% of the optional criteria, while Gold-rated products meet all of the required criteria and at least 75% of the optional criteria.

Please visit EPEAT Website for more details or to search for registered Acer products in each country.

 

Product Recycling

The problem of treating the waste of electronic and electrical products has already become among the most pressing international environmental protection issues. It is also a major environmental concern at Acer.

During our product design, we strive to reduce the environmental impact of the product at each stage of its life cycle by eco-design and aiming to design environmentally friendly, easily recycled products. Through both voluntary and legally required recycling programs, we provide consumers with compliant, convenient recycling channels and promote recycling and reuse of ICT products. Acer' products embody the concepts of individual producer responsibility (IPR) as we endeavor to reduce our environmental impact to societies, communities and pledge to work with stakeholders like governments, consumers and retailers to undertake responsibility for the recycling and management of e-waste.

Recycling of waste IT products in Taiwan is handled through a publicly managed and operated system. Operators receive fees from the Resource Recycling Management Fund based on annual operation volumes and recycling clearance and disposal rates. The Recycling Fund Management Board under the Environmental Protection Administration, Executive Yuan, is in charge of determining recyclables, issuing treatment subsidies, auditing and verifying treatment volumes, and managing recyclers’ treatment and administrative operations. Taiwan offers a wide spectrum of waste IT product recycling channels, able to utilize clean-up teams, second-hand goods operators, resource recycling organizations, and recycling locations established at IT product retail sales sites. Acer coordinates efforts with Taiwan' recycling system by not only making annual payments to the Resource Recycling Management Fund, but also participating in public hearings on recycling, clearance and treatment fee rates to better understand Resource Recycling Management Fund operations and provide suggestions on recycling, clearance and treatment fee rate adjustments. For information about resource recycling in Taiwan, please refer to the EPA' Recycling Fund Management Board website:
Executive Yuan' Environmental Protection Administration Fund Management Resource Recycling website
.Toll free resource recycling hotline: +886-(0)800-085717

In Europe, we have planned our products and components recycling schemes in accordance with EU directives. Components that are recycled separately include the main unit of the product, batteries, secondary batteries, and packaging. By integrating our recycling channels with local systems we guarantee our customers that their Acer product will be properly disposed of. Our battery recycling program, for example, covers 3 aspects. First, we do not use mercury, cadmium, lead, or similar hazardous substances. Second, the design of our products ensures that batteries are easily identifiable and detachable. Third, clearly indicating the position of the battery and its type in the product disassembly guide facilitates the easy removal of the battery and its proper recycling. As for packaging, we have endeavored to make it as lightweight as possible to save resources, and restricted the use of heavy metals materials in manufacture. The packaging is also stamped with a recycling symbol and logo of the materials it is composed of. See our recycling channels at Recycling Channel Contact Information for European Nations.

Acer America offers its customers recycling services for all Acer products sold there. Acer America not only complies with all state and federal recycling regulations in the U.S. and Canada but also cooperates with private recyclers to offer consumers even more recycling options. The options and private operators include:
1. National postal recycling service(Cinco Electronics Recycling Dealtree)
2. National or local designated location recycling service(Cinco Electronics Recycling Best Buy)
3. Corporate client recycling service(GEEP)

As for used battery recycling, Acer is a member of the Rechargeable Battery Recycling Corporation(RBRC). Should consumers have any unserviceable notebook computer batteries, call the consumer service hotline at 1-877-723-1297 or email to customerservice@call2recycle.org for further information.
Recycling Channel Contact Information for California

Manufacturers are asked to shoulder product recycling and handling duties in accordance with Japan' Law for Promotion of Effective Utilization of Resources. Acer Japan thus honors local laws to join the local PC recycling organization-PC3R Promotion Association as a partnering member. Should you wish to declare any Acer products unserviceable, please contact PC3R Promotion Association and Acer Japan at the following websites:
PC3R Promotion Association
.Acer Japan PC recycling

Disposing of e-waste is a major environmental issue for developing nations in South America and South Asia. In order to minimize the chances of e-waste being improperly disposed of there, we have set up the Acer India e-Waste Programme to offer free recycling of Acer products. Customers first register for the program either via the Acer India website or by e-mail. They can then mail their unwanted product to one of Acer India' centers for recycling. Products that can currently be recycled include PCs, notebooks, monitor screens, projectors, and servers. Please see Acer India e-Waste Program